WhatsApp Usage Terms

Effective Date: 01/04/2025

STANCOR TUBULAR PRODUCTS PRIVATE LIMITED (“Company,” “we,” “our,” or “us”) provides WhatsApp communication to enhance customer experience. By engaging with us on WhatsApp, you agree to the following terms:

1. Purpose of Communication

WhatsApp is used for:

• Responding to inquiries and providing customer support.

• Sharing product updates, promotions, and relevant information.

• Managing orders and service requests.

2. User Responsibilities

By communicating with us via WhatsApp, you agree to:

• Provide accurate and lawful information.

• Not share offensive, illegal, or misleading content.

• Understand that WhatsApp is not a formal customer support system and may have response delays.

3. Privacy & Data Security

• Your messages may be stored for reference and support purposes.

• We do not share or sell your information to third parties.

• WhatsApp conversations may be subject to platform policies beyond our control.

4. Opt-Out & Termination

• You can opt out of WhatsApp communication anytime by sending “STOP” or contacting us directly.

• We reserve the right to terminate WhatsApp communication with any user violating these terms.

5. Changes to These Terms

We may update these terms from time to time. Any changes will be posted on our website.

For any questions, contact it@stancor.in or +918928016645